Booking Terms & Conditions

Thank you for choosing to book your accommodation at Ashlea studio. We look forward to welcoming you.

By making this booking you are entering into an agreement with us. Please ensure you read our terms and conditions of booking below as receipt of your booking deposit constitutes acceptance of our Terms and Conditions. 

 

Dogs

If you are bringing a dog with you to the Studio, please read the section Dogs - Studio Rules, as these also form part of the Terms and Conditions of your booking.

 

Payment Terms

A 20% non-refundable deposit is required at the time of booking with the balance being payable no later than 6 weeks prior to the commencement of your stay.

 

Cancellation Policy

If a booking is cancelled prior to the balance payment being made, the deposit remains non-refundable. 

If a booking is cancelled less than 6 weeks prior to your arrival, then a charge equal to 50% of the stay will be made.

If a booking is cancelled less than 21 days before arrival then a charge equal to the full booking amount will be made.

In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged.

**We would strongly advise that you take out personal holiday insurance to cover the possibility of any unforseen cancellation**

 

Check in/out times

The Studio will be available to you from 3.00 pm onwards on your day of arrival. On your day of departure we ask that the Studio is vacated no later than 10.00 am and you return the keys to us upon leaving. 

 

Accommodation

The property sleeps a maximum of 2 adults. Only those named on the booking form are permitted to stay at the property overnight.